According to the FAQs, Home Depot store credit stopped working online on June 30, 2016. My second stop was to the Home Depot Gift Card Frequently Asked Questions page. Home Depot store credit can only be used in stores. Unfortunately, I received the same error message as before: “We’re sorry. My first stop was at the Home Depot Check Gift Card Balance page. After some persistence and a visit to my local Home Depot store, I was able to use my Home Depot store credit for an online purchase. Please use a different payment method.” Dang, Home Depot took “store credit” very literally. When I entered the Home Depot store credit information into the gift card payment field, I got an error message saying “We’re sorry. I ran into the issue when I tried to buy some outdoor patio furniture slipcovers online. I figured Home Depot store credit would be easy to use, like a regular Home Depot gift card, but boy was I wrong. Long story short, I bought a few things at Home Depot, forgot to return them within the standard return period, and ended up with $175.86 in Home Depot store credit. Good morning everyone, I hope you had a great weekend.
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